Short-term Initiatives

Maintain open channels with customers to continuously improve core services and infrastructure

• Better WiFi Coverage at 120 Broadway
• Redesign POPS Database
• Establish Technology Steering Committee
• Improve file sharing with other agencies and clients
• Develop Application & Infrastructure Modernization Roadmap
• Extend ticketing system to Facilities and Human Capital
• Expand internet bandwidth to support increasing demand by users and cloud based applications and storage
• Video Conferencing for HQ Meetings
• Adopt ITIL methodologies for release management, configuration management and unified monitoring
• IT Inventory System and Decommission legacy PCNS Inventory
• Implement IT and Telecom infrastructure into new Bronx office space
• Annual check in with end users and divisions for hardware/software needs
• Continuously evaluate and implement leading edge security measure to protect infrastructure and comply with citywide standards and best-practices
• Establish software metering to track and maintain software licenses in use
• Adopt methodology for evaluating new software to meet agency needs/requests

Improve internal communication of DCP technology landscape, including ongoing upgrades

• Develop and implement internal communications protocol
• Support reorganization of DCP Commons, especially in areas of planning guides
• Reorganize DCP Commons to include information about technology services and product offerings

Short-term Initiatives

Support DCP as planning leader by identifying and adopting technology innovations aligned with agency priorities

• Establish NYC Planning Labs to research and develop innovative planning platforms for analysis and decision making in partnership with DCP planning divisions
• Investigate expanded use of cloud for hosting, collaboration, data processing
• Establish best practices for document sharing and management (Sharepoint)
• Expand GIS Infrastructure Offerings Beyond Esri

Introduce and support automated workflow systems for more efficient process management and better decision making

• Develop and Deploy Paperless Filing for Land Use Applications
• Re-engineer CD Needs and Budget Request Technology & Reporting Platform

Enhance modeling and analytics capabilities to achieve better planning insights

• Revaluate, recommend and implement Agency's 3D Modeling Software Needs
• Enhance Soft Site Tool
• Develop tool for generating tax maps for large area proposals

Short-term Initiatives

Expand leadership role in geospatial technologies and locational information

• Enhance Geosupport access application to include online public facing batch processing
• Implement agency-wide roll-out of Cyclomedia high-resolution street imagery
• Establish agency best practices for geocoding
• Replatform ZoLa with additional data and features
• Update Geosupport Property Address Database (PAD) maintenance system
• Enhance Geosupport access application to include web services
• Develop neighborhood profile
• Develop self-service mapping

Maintain leadership in database development and management

• Provide IT Support for Census 2020 LUCA (Local Update of Census Addresses) Review
• Enhance Census FactFinder
• Establish central data management group to set standards, best practices, manage catalog, data stewards & diplomacy
• Promote data awareness in the agency by creating well-maintained data catalog
• Establish best practices to support consistent data development and management with emphasis on high quality, maintainability and sustainability
• Identify appropriate maintenance strategy for data critical to planning functions
• Support federated model of data stewardship
• Streamline production of strategic data products

Prioritize data partnerships to support citywide and regional planning

• Establish legal frameworks and MOUs for data sharing with city agencies and regional entities

Short-term Initiatives

Develop and support platforms to increase data accessibility and planning transparency

• Enhance accessibility and functionality of online Zoning Resolution including annotation

Facilitate inclusive citizen engagement and outreach methods

• Support community engagement platform for projects, environmental review and land use process
• Address hearing Room/CPC Tech Needs
• Electronic sign-in for CPC meetings

Short-term Initiatives

Provide training and professional development opportunities for all IT staff

• Foster IT inter-sectional project teams (possibly with participation of tech staff across DCP) to encourage skill sharing and development
• Identify and engage enterprise-wide, online training provider (e.g., Lynda.com) for all tech staff
• Schedule division-wide meetings three times a year
• Communicate technology priorities, plans, needs and opportunities with IT staff
• Continuously right-size IT training budgets and identify new areas for professional development
• Establish and enforce allocated time for training appropriate for skill development of IT staff
• Provide opportunities for IT staff to present their work to their division colleagues

Identify and address gaps in current staffing and IT roles

• Expand internal software development capabilities
• Expand ability to handle multiple projects
• Enhance UI/UX skills in ITD
• Stronger planning representation in ITD
• Investigate 3D Animation Capability within DCP

Identify and address gaps in current staffing and IT roles

• Expand internal software development capabilities
• Expand ability to handle multiple projects
• Enhance UI/UX skills in ITD
• Stronger planning representation in ITD
• Investigate 3D Animation Capability within DCP

Promote opportunities for career advancement in and outside of ITD

• Actively recruit technologically savvy planning staff for IT opportunities
• Provide short-term interdivisional internships to promote cross-divisional knowledge and communication

Establish IT culture that promotes work-life balance

• Encourage employee taking time off and ensuring use of annual leave and comp times
• Sponsor quarterly non-work related ITD events to encourage team building
• Partner with HC to identify wellness activities that can be introduced to agency
• Establish bring your children to work day